DIABOLICAL if you want fawlty towers it's all here. Rat running accross dining room. No rooms that you booked available. No hot water all week. Not an all inclusive - snacks from pool bar YOU PAY drinks in television bar YOU PAY barbeque by restaurant YOU PAY. Ran out of glasses continually - no glass = no drink at all the bars. staff rude (Probably accounted for by the number of very rude russians in the hotel); AVOID! Worst holel I have ever stayed in.