Review by:
Janette Jellings
Review date:
Nov 23, 2007
Holiday type:
Not specified
The hotel is not awful, but it is not 4T+. If you are expecting a wonderful beach you will be disappointed ? apparently the beach got washed away. The food is OK if you like soup and roasts, but other things often cheap cuts (chicken wings etc); and dried up ? especially at lunch buffet. Drinks service is good with waiter service, but all inclusive drinks are all local drinks. The house wine is mostly awful. Paid significant amount extra for a superior room and very disappointed. Tiny, shabby, mouldy, unventilated bathroom; stained carpet in dated room; small unlit balcony that when sitting has very restricted view due to 6 inches wide bar. Corridor outside bedroom is badly lit with a shabby, dirty carpet. Entertainment, with just a couple of exceptions, is a combination of juvenile (competitions and prize giving every night!); and singers. The Thomson Gold staff are professional, but the material they deliver is more suited to a Butlins audience.
Have complained to Thomson who ignoring the issues I raised, kindly advised me that the hotel scores well in Customer Satisfaction Questionnaires!
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